Third Party Claims Handler

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its third-party claims team and looking for a Third Party Claims Handler to manage third-party vehicle and property damage claims.\n\nThis role suits someone with some motor claims experience who is ready to develop into third-party and credit hire work, with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer.\n\nWhat you'll be doing:\n\n- Handle third-party vehicle and property damage claims, including investigation, negotiation and resolution.\n\n- Investigate liability, working with other departments to determine fault.\n\n- Begin working with credit hire claims - validating, negotiating and challenging hire charges, with support.\n\n- Liaise professionally with solicitors, insurers and accident management companies.\n\n- Recognise and escalate potentially fraudulent activity.\n\n- Prioritise your caseload while supporting wider team duties.\n\nWhat you'll need:\n\n- Some motor claims experience and an appetite to develop in third-party/credit hire claims.\n\n- Strong communication, active-listening and relationship-building skills.\n\n- Excellent attention to detail and confidence using multiple systems.\n\n- GCSEs (or equivalent) at grade C/4 or above in English and Maths.\n\n- Willing to work towards the CII Certificate, fully funded and supported.\n\nWhat you'll get:\n\n- Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.\n\n- Annual salary reviews and a recognition bonus of up to GBP300.\n\n- 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping.\n\n- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.\n\n- Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.\n\n- Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling.\n\n- Contributory pension and a GBP1,000 refer-a-friend bonus.\n\n- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.\n\n- Active sports & social club and on-site Mental Health First Aiders.\n\n- A Living Wage and Living Hours employer, and Disability Confident Committed.\n\nTo apply, send your CV and we'll be in touch to talk through the next steps